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Privacy and Cookies

Introduction

We are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. By visiting www.cheltenhamrocks.co.uk, you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the Data Protection Act 2018, once in force, and the General Data Protection Regulation (GDPR), the data controller is Cheltenham Rocks Ltd.

Our nominated representative for the purpose of the Act is Laura Smith.

Privacy Policy

This privacy policy sets out how Cheltenham Rocks uses and protects any information that you give when you use this website.

Cheltenham Rocks is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We only process your data when we have a lawful reason for doing so. The lawful reason we use to process your personal data may differ for each processing activity.

Cheltenham Rocks may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy has been updated on 22nd May 2018.

What we collect

We may collect the following information:

name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

I you have submitted an event or activity for listing on the website, related contact information submitted for that and any images uploaded.

We do not knowingly collect personal data from children under the age of 18. We do not target our Services to children under the age of 18. Cheltenham Rocks is a website for parents, carers and other adults.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about events, activities, products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email. We may use the information to customise the website according to your interests.

We keep your personal information in line with our data retention policy, and will only retain it for as long as is necessary for the purpose(s) for which we originally collected it.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Email communications will have clear opt-out options so that you can remove your data from the database at any time.

If you would like us to destroy the information we hold for you at any point, please contact us and we will do so.

We will never pass your data on to a 3rd party.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We use cookies on www.cheltenhamrocks.co.uk. By using this site, you consent to the use of cookies.

Cheltenham Rocks use different types of cookies for different things, including analysing how you use Cheltenham Rocks and to give you a better, more personalised experience.

🎫 Have you got your tickets for the next KlubKidz rave?

KlubKidz Cheltenham returns with a cracker! This is a family Christmas party / rave for children from 0 - 11 year old's and their adult accomplices! 🎅 Father Christmas will be making an appearance, meeting and greeting party-goers with a bucket of sweets! Fancy Dress is optional, come as mini Santa, an elf or your best party dress!

Live DJ's will be bringing you a mix of Christmas tunes, old skool and club classics, along with a dance floor, balloons, confetti, face painting, a giant parachute, glow sticks, arts & crafts, candy floss and club lights (no strobes)! More details and booking via Cheltenham Rocks (link in bio)

#cheltenham #thingstodoincheltenham #gloucestershire #pittville #pittvillepumproom #familyrave #familyparty #christmasparty
December 17th

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#familyrave, #pittville, #christmasparty, #familyparty, #pittvillepumproom, #cheltenham, #gloucestershire, #thingstodoincheltenham
The @bacontheatre are hosting a film afternoon this Thursday with 'Arthur Christmas'. Father Christmas will be dropping by before the film so bring your last minute requests and join them for an afternoon of festive fun in the glow of the fairy grotto.
Wednesday 19th December from 4.00pm (Film at 5pm)
Tickets: £7.00 Family of 4 £25.00 (Includes a treat from Santa)
This is an unreserved seated event and tickets can be booked through the Bacon Theatre website.
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#cheltenham #ourchelt #theatre #film #movies #cinema #christmas #christmasfilms #thingstodowithkids #kids #festive #santa
December 17th

13 1

#theatre, #christmasfilms, #thingstodowithkids, #santa, #movies, #film, #ourchelt, #cheltenham, #festive, #christmas, #kids, #cinema
The BIG Christmas party and Market at Shurdington Social Centre is finally here!
ALL profits to be donated to the James Hopkins Trust
On today from 11am - 4pm.
What's on?
50+ Stallholders
Great food and drinks
Santa's Grotto and Princess visits provided by Everlasting Entertainment
Disco provided by BJK Entertainment Ltd.
Stormtrooper visit by Gloucestershire troopers
Fairground rides and activities
Live music
Face painting, glitter tattoos and much more!
Entry: £1 per person
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#christmas #party #christmasparty #market #christmasmarket #cheltenham #whatson #sunday #weekends #grotto #disco #kids #thingstodowithkids #rides #fairground #entertainment
December 16th

12 1

#party, #whatson, #disco, #market, #weekends, #christmasparty, #christmas, #kids, #christmasmarket, #sunday, #thingstodowithkids, #grotto, #entertainment, #rides, #cheltenham, #fairground
Join @superdry for an evening of Christmas Carols at Superdry Head Office! Enjoy some last minute Christmas Shopping at their famous staff shop (with up to 70% discounts) and Christmas Carols performed by the worship band of Trinity Church Cheltenham. Fantastic raffle prizes to be won, mince-pies & drinks available, all profits from the event to go to the Prince's Trust.
Entry is free, with a suggested donation of £5 per person through their Just Giving page.
The number of tickets available is limited, don't wait to book yours!
Tuesday 18th December at 5:30pm - 7:30pm
Pre-registration required through Superdry Head office. .
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#superdry #shopping #festive #carols #charity #princestrust #cheltenham #whatson #christmas #mincepies
December 16th

16 0

#whatson, #carols, #superdry, #mincepies, #christmas, #festive, #cheltenham, #charity, #shopping, #princestrust
Santa is coming to town on a vintage red Routemaster! 🎅🚌
For just a £2.50 minimum donation, your child can see Santa on the bus and get a Christmas present from Santa himself in return. All money raised will go to Gloucestershire Young Carers.

Visit Santa and his elves at the following locations from 11am - 3pm:
Monday 17th December - Cheltenham High Street
Tuesday 18th December - Cheltenham High Street
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#santa #bus #christmas #vintage #fatherchristmas #present #grotto #winter #cheltenham #ourchelt #feelingfestive #thingstodowithkids
December 14th

17 0

#feelingfestive, #thingstodowithkids, #santa, #present, #grotto, #bus, #winter, #vintage, #ourchelt, #cheltenham, #christmas, #fatherchristmas
Ralph the Elf is at The Brewery today at the Christmas market and posing for an #ElfieSelfie.  For a chance to win £50 to spend in The Brewery, simply take a shot of you there with him and upload onto Facebook, Twitter or Instagram with the hashtag #BreweryQuarterChelt - and don't forget to tag them! Ralph is there today, Saturday and Sunday at 12, 1, 2 and 3pm (30 minute sessions).
December 14th

16 0

#breweryquarterchelt, #elfieselfie